Privacy Policy

This site is owned and operated by the City of Canada Bay using software licensed from Social Pinpoint. For details on how the City of Canada Bay collects and protects your personal information, refer to their Privacy Policy below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.

This privacy statement explains how Collaborate Canada Bay protects and uses your personal information and data. We respect your privacy and endeavour to ensure your privacy is maintained when providing information electronically. For information about the collection and use of personal information by the City of Canada Bay in general, including our email newsletter, please refer to our Privacy Statement and Privacy Management Plan.


Canada Bay Council's Privacy Policy

This statement sets out information relating to personal information collected on the Collaborate Canada Bay website. Council is committed to protecting your personal information.

Website Links

Council provides links to websites outside of the Council service that members of the public may find useful. These linked sites are not under the control of Council. Council is not responsible, and accepts no liability for those linked websites or the conduct of organisations operating them. Before disclosing your personal information on any website other than the Council’s one, Council advises you to examine the terms and conditions of using those other websites.

Privacy Statements

When you browse Collaborate Canada Bay, the system automatically collects information for statistical purposes such as the following and some of the information is also required to enable the Collaborate Canada Bay to communicate with your computer:

  • server address
  • domain name (eg: com, net, gov, au, etc)
  • date and time and
  • directories and files accessed.

Personal information may be collected over Council’s Collaborate Canada Bay website such as for example when you create an account, identify yourself when using particular pages, or provide feedback through various activities and interactions on the site. For more information about how Social Pinpoint may access and use this information, please refer to Social Pinpoint's Privacy Policy.

The types of information collected may include:

  • your name
  • email address
  • username
  • profile picture
  • phone number
  • your IP address
  • user-agent string
  • other unique ID numbers
  • social network account IDs
  • physical address, postcode, or other locational attributes
  • demographic information such as age, gender, etc.
  • your place of work
  • information about your preferences and interests
  • your recorded thoughts, ideas, opinions, etc. as expressed by you. This may include sensitive information if you provide political opinions.

In instances where personal information is collected, Council only collects the personal information on its website that you voluntarily tell Council (or in rare instances are obliged by law to tell Council, although not necessarily via its website). The purposes for collecting such personal information will be the purpose that is indicated on, or apparent from, Council’s Collaborate Canada Bay website in each specific instance.

Council may use information collected in order to:

  • allow you to access the site
  • respond to your enquiries
  • detect and rectify fraud or other behaviour that violates any terms of use
  • lodge service requests with Social Pinpoint
  • comply with our contractual or legal obligations and resolve any disputes that we may have
  • monitor sites to ensure adequate safety and security
  • conduct de-identified research, analytics and business development
  • improve our site
  • if other required or authorised by law.

Personal information may also be collected and accessed by Social Pinpoint to internally analyse and improve their software. Please refer to Social Pinpoint's Privacy Policy for more information.

Council will store personal information collected from its website on secure servers protected in controlled facilities and/or in other internal controlled facilities.

Only Council and its members, employees and agents will use personal information collected on Collaborate Canada Bay unless the law authorises or requires otherwise.

Access to personal information

If you would like to access, update, correct, complete or delete the personal information that the City of Canada Bay is holding about you, you are welcome to make these requests by emailing Council at council@canadabay.nsw.gov.au

Complaints

If you have any further privacy queries, or you have a problem or complaint, please contact us at council@canadabay.nsw.gov.au

Further Information

For more information about privacy issues in New South Wales visit the Privacy NSW website.